Legal

Privacy Policy

This Privacy Policy explains how Narayan Carpets collects, uses, and protects information you provide when using this website.

Information We Collect

When you place an enquiry or order through this website, we collect the information you provide directly — including your name, email address, phone number, shipping address, and any product preferences or messages you share with us.

We do not collect any payment card information directly. All payment processing is handled by our secure payment partner.

How We Use Your Information

We use your information solely to process your order or enquiry, communicate with you about your purchase, arrange delivery, and provide after-sales support. We will not use your details for any marketing purpose without your explicit consent.

Data Storage & Security

Your information is stored securely and is accessible only to authorised members of the Narayan Carpets team. We retain your order details for the period required by applicable law, after which they are securely deleted.

Cookies

This website uses essential cookies only — to remember items in your cart and to record your cookie consent preference. We do not use advertising or analytics tracking cookies unless you have given consent. You may decline non-essential cookies at any time using the banner on your first visit.

Third-Party Services

This website is hosted on Netlify and uses Supabase for secure data storage. Product images may be served via Supabase's content delivery network. Google Fonts are loaded for typography. None of these services receive your personal order information.

Your Rights

You have the right to request access to the personal data we hold about you, to ask us to correct or delete it, or to withdraw consent for any use of your data. To make a request, please contact us at the address below.

Contact Us

For any privacy-related queries, please write to us at narayancarpets@gmail.com or call us at +91 98765 43210. We will respond within five working days.